API: Usage Guidelines
This document provides a guide for software developers to use the Archiver REST API.
Reuse the Authorization Token
An authorization token is valid for 2 hours. After authenticating, your code should reuse the same authorization token for at least an hour, before refreshing it. Avoid calling the authentication endpoint before every search or email retrieval.
Rate Limiting
There is a rate limit of 300 requests/per minute per API account. Contact your account manager if this is too low for your needs.
Endpoint URL
The host endpoint for the service URL will depend on whether your Archiver account is hosted within the US or EU. For US accounts, use https://archiver.sageflo.com; for EU accounts use https://archiver-eu.sageflo.com.